Privacy Policy
PT Sincha Sembilan Nusantara values your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website.
Information We Collect
We collect several types of information from users for operational purposes. The information we collect includes:
- Personal Information: Name, email address, phone number, shipping address, and other information voluntarily provided by users when placing an order or interacting with us through contact forms.
- Technical Data: Information related to the device you use to access our site, including IP address, device type, browser type, and other analytics data to optimize user experience.
Use of Information
We use the information collected for the following purposes:
- Process bookings and provide services according to your needs.
- Contacting you regarding orders, delivery updates and service information.
- Optimize website performance and improve user experience.
- Sending promotional information or special offers, if you provide consent.
Information Protection
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, alteration, or misuse. User data is stored securely and accessed only by authorized staff.
Disclosure of Information to Third Parties
We will not sell, exchange or distribute your personal information to third parties without your consent, except for the following purposes:
- Third party service providers who assist with our business operations (e.g. shipping forwarders or payment service providers).
- Legal obligations, such as complying with requests of applicable legal or regulatory authorities.
Use of Cookies
Our website uses cookies to improve user experience, such as remembering preferences and tracking previous visits. You can choose to disable cookies through your browser settings, however this may affect some site functionality.
Your Rights
You have the following rights:
- Data Access: You have the right to request a copy of the personal information we hold about you.
- Data Correction: If there is an error in the information we hold, you have the right to request rectification.
- Data Deletion: You may request deletion of your personal information if it is no longer needed for a particular purpose.
Privacy Policy Changes
We may update this privacy policy from time to time to reflect changes to our practices or to comply with legal regulations. Any changes to this policy will be published on this page, and you are advised to check it periodically.
Contact Us
If you have any questions regarding this privacy policy or wish to exercise your rights to personal information, you may contact us through the contacts available on our website.